Do you help researchers using IT tools to further their research goals? Are you involved in research computing and/or data science training? Do you consult with researchers on more effectively doing their research with advanced computing resources? Compute with data? The Researcher-Facing Track of the People Network brings together people from research computing groups, libraries, research institutes, and other organizations who support researchers in every phase of the research lifecycle. Many of us are also Data- & Systems-Facing, but this track is a community-led opportunity to discuss the practices, perspectives, and experiences of facilitation.
- Research computing facilitation
- Outreach to all disciplines, esp. those under-represented, to aid with research computing resources
- Education and Training
- The art and practice of facilitation
- Increasing communications, collaborations, and team-building
- Research computing technologies
- And more, as determined by our members!
We connect via monthly calls and an email list. We also invite you to review and contribute to the Leading Practices of Facilitation!
Join Us! Fill out our membership form to let us know who you are and what you’re interested in. We’ll add you to the email list.
Monthly calls are on the second Thursday of the month, 1p ET/ 12p CT/ 11a MT/ 10a PT/ 8a HT. Connection information and links to any materials are distributed via email.
Title: Doing it in public: User support via Slack, open forums, Github repos and blogs
Speaker: Panel and Community Discussion
Thu Feb 13th, 2019, 1p ET/ 12p CT/ 11a MT/ 10a PT/ 8a HT
Description: To address the increasing number of support requests in research computing, we need to leverage strategies to amplify our support efforts. One such strategy is to provide support in public environments like Slack, open forums, Github repos and blogs which allows consultants to answer questions once and encourage researchers to support each other. Please join us as we explore the benefits and pitfalls of this approach.
Previous Call Topics
|12/12/19||Handling Support Requests – A Community Discussion||video
|12/12/19||University of Missouri reports and Researcher Facing/CI-Engineer Metrics||video
|11/14/19||Open OnDemand User Experiences & Challenges||video
|10/10/19||An Expansion of User Support Services for the Research Computing Group at the University of Colorado Boulder||video slides doc|
|09/12/19||A Startup Framework for Building Digital Research Capacity and Community at UCLA||slides
|07/11/19||Creating effective training materials|
|06/13/19||Lightning talks / Open mic sessions on track topics|
Steering Committee Members (alphabetically)
Janna Ore Nugent