Researcher-Facing Track

Do you help researchers using IT tools to further their research goals? Are you involved in research computing and/or data science training? Do you consult with researchers on more effectively doing their research with advanced computing resources? Compute with data?  The Researcher-Facing Track of the People Network brings together people from research computing groups, libraries, research institutes, and other organizations who support researchers in every phase of the research lifecycle. Many of us are also Data- & Systems-Facing, but this track is a community-led opportunity to discuss the practices, perspectives, and experiences of facilitation.

Topics include:

  • Research computing facilitation
  • Outreach to all disciplines, esp. those under-represented, to aid with research computing resources
  • Education and Training
  • The art and practice of facilitation
  • Increasing communications, collaborations, and team-building
  • Research computing technologies
  • And more, as determined by our members!

We connect via monthly calls and an email list. We also invite you to review and contribute to the Leading Practices of Facilitation!

Join Us!

Join Us! Fill out our membership form to let us know who you are and what you’re interested in. We’ll add you to the email list.

Monthly Calls

Monthly calls are on the second Thursday of the month, 1p ET/ 12p CT/ 11a MT/ 10a PT/ 8a HT. Connection information and links to any materials are distributed via email.

Upcoming Call(s)

Title: Remote Support (cont’d): Working with Your Team Remotely
Speaker: Researcher-Facing Steering Committee
Thu May 14th, 2020, 1p ET/ 12p CT/ 11a MT/ 10a PT/ 8a HT
Description
: Let’s continue the discussion around remote support and how you make it work. This month, we’ll focus on how you work with your team – how have your collaboration objectives with your team shifted given our work-at-home reality? How effective have they been? What would you do differently? And what has surprised you?

Previous Call Topics

04/09/20 Sharing Good Practices in Remote User Support & Training video
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03/12/20 User Support via Ask.CI and Locales video
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02/13/20 Doing it in public: User support via Slack, open forums, Github repos and blogs video
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01/09/20 Handling Support Requests – A Community Discussion video
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12/12/19 University of Missouri reports and Researcher Facing/CI-Engineer Metrics video
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11/14/19 Open OnDemand User Experiences & Challenges video
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10/10/19 An Expansion of User Support Services for the Research Computing Group at the University of Colorado Boulder video slides doc
09/12/19 A Startup Framework for Building Digital Research Capacity and Community at UCLA slides
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08/08/19 PEARC19 recap!
07/11/19 Creating effective training materials
06/13/19 Lightning talks / Open mic sessions on track topics

Track Coordinators

Claire Mizumoto, Dir. Research IT Services, U. California, San Diego
Bob Freeman, Dir Research Technology Operations, Harvard Business School

Steering Committee Members (alphabetically)
Katia Bulekova
Dirk Colbry
Martin Cuma
Christina Koch
Amy Neeser
Janna Ore Nugent
Wiriwan Purwanto
Erin Shaw